Häufig gestellte Fragen

Ski course: from 3 years
Snowboard course: from 7 years

We recommend at least 3 days and the more days the better, of course!

It is sufficient if you inform the responsible ski instructor when you are assigned on site, and we will take this into account.

All course participants who can already drive a plow (children and adults) drive once before the course begins and are then assigned to groups according to ability and age.

You can send us your request by email or call us, and we'll note it in your private course. We always try to accommodate all requests, but due to scheduling constraints, we can't guarantee it.

These times apply to the first day of the course; for the subsequent days, you will receive the meeting point and time on site.

If you rent the equipment from us: 9.00 a.m. (8.30 a.m. weekends and holidays) in the ski center just to the right of the ski school registration

If you have your own equipment and have only booked ski lessons:
9.30 am in the ski center (9.00 am weekends and holidays) in the ski center just to the right of the ski school registration

For private course bookings:
At least 60 minutes before the start of the course

No, there is no danger, extending a group course is always possible with us.

In this case, you would need to book two 2-day group courses. Our group course bookings are always for consecutive days.

Alternatively, you can book 5 days and skip one of them.

There is an exception on January 1st – we do not offer ski courses on this day and the day is automatically added to the end.

We recommend booking group courses at least one week in advance, and private courses at least one month in advance (especially in the morning). We cannot guarantee availability on-site or on the day itself.

Depending on availability, yes. In rare cases, our lunchtime care program may be closed during the carnival holidays.

You can cancel group courses free of charge up to 24 hours before the start of the course, and private courses up to 7 days before the start of the course. After that, you will need a medical certificate to receive a refund. Details of our cancellation policy can be found here: Cancellation Policy

We generally assume that the course will take place (even in the event of rain). Should the course not take place for other reasons (e.g. cable cars closed due to wind, force majeure), we as the ski school will cancel the course and you will receive a refund of your costs accordingly.

For children aged 3-4, we always recommend booking a trial course first. (€40 for a half-day, and you can extend at regular rates – see trial course .)

For regular group courses, course fees can only be refunded in the event of injury or illness, with a medical certificate. If you are unsure whether your child wants to participate for multiple days, it is better to book just one day initially and then extend it on-site.